Planner support

Our planner support service creates a short, usable backup plan for a time-sensitive wedding detail. We clarify availability, the venue handoff, and the person who can approve the next step.
Couples receive plain guidance built around their schedule, not a generic list of options. The goal is to protect the ceremony, people, and experience while a practical replacement is confirmed.
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How planner support works when your coordinator is stretched or unavailable
Most wedding-week problems involving a planner fall into a few patterns. The planner may be ill, delayed by a flight, or double-booked. They may be managing several events across Nassau on the same weekend. Or the couple is planning on their own and suddenly needs someone to hold the details together. Planner support is built for these gaps. It does not replace a good planner's relationships or judgement. It fills the space so decisions keep moving.
What we look at first
- Who holds the information. Contracts, vendor contacts, the run of show and seating plans are often spread across emails and phones. Gathering them in one place is usually the quickest win.
- Who can say yes. Resorts and private venues on New Providence often have their own event coordinator. We confirm what that person controls and what still needs the couple or family to sign off.
- What is fixed and what can move. Ceremony times, beach permits, sunset photos and transport between hotels and venues all affect each other. Knowing which pieces are locked helps us protect them.
Working alongside an existing planner
If your planner is still involved but overloaded, we can take on one clear task at a time. Examples include chasing a florist confirmation, relaying timing changes to beauty teams, or checking that the venue handoff happens as agreed. Everyone stays on the same written timeline, so nobody is working from an old version. If you are a planner yourself, the notes for planners explain how we keep your client relationship intact.
Practical tips before you reach out
Have your venue contract, a vendor list with phone numbers, and your current timeline ready, even if they are rough. Note any island-specific details, such as ferry or boat transfers, outdoor weather backups, or guest shuttles from cruise ports and hotels. Also note anything already paid for, so no deposit is wasted. If you are unsure how your remaining days should be ordered, the wedding week timeline is a useful reference. When you are ready, you can start a rescue and tell us what has changed.